Client Engagement Manager – BPO - Europe

Job Description:-

• Candidate with 15+years of experience in IT domain selling BPO/BPS/BPM services and solutions.
• Minimum 7+ years of experience in selling BPO Services and Solutions to the IT industry.
• Candidate is responsible to own client relationship & Onsite & Offshore delivery.
• One must handle P&L management of the account & Ability to take responsibility of Delivery outcome.
• Should Understand various levers of Margin optimization in a project and portfolio.
• Good in Client Relationship Management, people management & making Client presentations.
• Ability to challenge, recommend and redirect teams as well as manage client expectations during the engagement.
• Smart enough to navigate a large organization.