Client Engagement/Delivery Manager - Bangalore
Mandatory Requirement:-
- IT Services Sales experience, building/ managing CxO level customer relationships.
Significant:-
- Good delivery experience with technical proficiency.
- Experience of working and selling into Telco.
Job Description:-
- Candidate with 14+ years of exp in Engagement /delivery with technical proficiency and experience of working and selling into Telco.
- Building and maintaining relationships with CxOs and director level clients.
- Liaising with stakeholders in order to get feedback for ongoing work and identify their needs.
- Acting as the first point of contact for clients for any delivery escalation and ensure successful resolution.
- Creating and maintaining a stakeholder mapping and establish regular connects with them.
- Customer Relationship development and management.
- Communicating client agendas to delivery team and seniors/peers/delivery teams.
- Time to time reporting of achievement of targets and plan to manage the gaps if any.
- Networking with peers, leveraging the connect to identify and replicate best practices.
- Excellent communication skills.
| Vertical Experience | Telecom |
| Experience | 15 - 20 Yrs |
| Education | Degree/MBA |
| Job Location | Bangalore |
| Company Profile | Our Client is a renowned Global information technology . |